Trust & Security● All systems operational
Security you can verify.
How Portal Networks protects your voice, connectivity and data — and the live state of our services.
Voice / SIPNetwork Authentication ServicesEmail / Hosting / WebsitesCustomer Portal10DLC SMS APIAI Gateway & LLM Workers
How we protect you
🔐 Encryption in transit & at rest
Customer traffic and stored data are protected with strong, modern encryption.
🛡️ MFA / SSO enforced
Staff access requires multi-factor authentication and single sign-on.
📡 24/7 monitoring
We continuously monitor our network and verified threat-intelligence sources.
🛰️ 24/7 Managed SOC
A dedicated Security Operations Center provides round-the-clock threat detection and response.
💾 Backups & patching
Systems are regularly backed up and promptly patched against known vulnerabilities.
Security advisories
No current advisories.
Responsible disclosure
Found a security issue? Email security@portalnetworks.ca. We acknowledge security reports within 2 business days.
Compliance & data handling
- PIPEDA-aligned handling of personal information
- Canadian data residency for customer data
- Documented data-retention practices
Service status & incident history
Voice / SIPOperationalvoice.portalnetworks.ca
Network Authentication ServicesOperationalVDSL modem login
Email / Hosting / WebsitesOperationalhosting.portalnetworks.ca
Customer PortalOperationalmy.portalnetworks.ca
10DLC SMS APIOperationalsms.prtl.ca
AI Gateway & LLM WorkersOperational
FEATURE Meet Portal Assist— A digital receptionist trained on your products — booking calls and answering texts 24/7.